Customers are permitted to travel with their own electric wheelchair/mobility scooter.
Adding mobility equipment
To add equipment while booking your flight, select online that you're travelling with electric wheelchair/scooter, and you will receive an email requesting details of your mobility device.
You can also add equipment through the below online form, or by contacting our special assistance team.
You can also add equipment through the below online form, or by contacting our special assistance team.
Required information
You will need to notify us in advance with the following details:
- make
- weight
- battery type
- size dimensions including the lowest collapsed height of the wheelchair
Top Tips
Due to space limitations, we can only accept two Electric Wheelchairs or Mobility Scooters per flight, so we recommend adding equipment at the time of booking
Passengers are asked to bring the operation instructions to the airport.
Passengers are asked to bring the operation instructions to the airport.
For safety reasons, electric wheelchairs/mobility scooter must comply with the following to be accepted for carriage:
Batteries
- The battery power must be isolated and exposed terminals protected from short circuiting, to protect the wheelchair/mobility aid from inadvertent activation, please remove the key, deactivate using the joystick or deactivate using an isolation switch or buttons, or other isolation mechanism (such as Anderson Connector or Airsafe plug ).
- We only accept dry/gel cell or lithium-ion (wheelchair) batteries (lithium-ion batteries cannot exceed a total of 300 watts) for a device that is powered by two batteries, each battery must not exceed 160wh.
- Customers can carry a maximum of two spare lithium ion batteries in carry-on baggage and these must be individually protected to prevent short circuits. Battery terminals must be either recessed or packaged so as to prevent contact with metal objects including terminals of other batteries.
Additional Info
- The 32kg single item weight limit does not apply to mobility equipment.
- No wheelchairs are permitted to travel in the aircraft cabin and segways cannot be carried.
Insurance Cover
We recommend that travel insurance cover for their mobility aids be purchased as an airline’s liability is limited to (1,288 Special Drawing Rights, approx. €1,600) under the Montreal Convention 1999. Customers can make a special declaration of value for their mobility equipment via our Special Declaration of Value Form which raises the liability to 2,262 Special Drawing Rights (approx. €2,600). Ryanair reserve the right to impose a charge where special declarations are made.
Need more help? Speak directly to one of our Special Assistance agents by phone.
Special Assistance Queries