myRyanair Account

To make a Ryanair booking all customers need a “myRyanair” account. Your myRyanair account allows you to store your personal information, travel companions and travel document details to enable you to make bookings faster. It also gives you access to your Ryanair Wallet.

Your Ryanair Wallet is where any refund you have requested and are entitled to in relation to a flight disruption is initially stored.

If your flight is cancelled and you request a refund, it will be deposited to your Ryanair Wallet within 24 hours. From here, you may use this refund to pay for future flights, or you can choose to withdraw it in one click and have it refunded to your original form of payment. You will be able to access your Ryanair Wallet when you log in to your myRyanair account.

See Ryanair Wallet T&Cs here.

All customers making a booking must have a myRyanair account. If you do not have an account already, you will need to create one. In order to ensure that the account has been created by you, we ask you to verify your identity.

This enhanced-security procedure will:

1. ensure that we can communicate all necessary information, including service-related information, to you in a timely manner;
2. protect you from becoming a victim of cybercrime including ghost brokering
3. allow us to operate our business in a way that ensures we can continue to deliver the lowest fares to our customers.
4. ensure that you, a passenger on your booking, or a duly authorized natural person with personal knowledge of you and the contents of your baggage, complete dangerous goods declarations which are intended to ensure the safety and security of all of our passengers and staff
5. ensure the accuracy of your data so that we can comply with our obligations to you (and more generally) under EU and national law requirements

It is important to Ryanair that we do everything within our power to guarantee your safety and security and the safety and security of all of our passengers and staff. This process is aimed at helping us achieve this goal by enabling us to Know-Our-Passenger.

To verify you will need a device with a camera and the original of your Passport or National Identity Card . To set up an account you will need your email address and you will need to create a password.

You will need a Passport or National Identity Card that is in date at the time of verifying your account. Please keep in mind, that if your travel document is due to expire before you travel, you will need to renew it beforehand.

When creating your myRyanair account or signing into your myRyanair account from a different device you will be asked to enter a verification code. Check the inbox of the email address associated with your myRyanair account for the code we will send you. This code must be typed in manually and will activate your account.

Express Verification uses facial recognition technology provided by our partner GetID, to cross check the photo on your ID document against a photo of your face that you will take whilst verifying. You will need to carry out a liveness check of your face by performing some actions that you will be asked to do.

Standard Verification cross checks your signature by comparing your signature on your ID with your signature that we will ask you to provide during the process.

Both Express and Standard Verification will also verify the validity of your ID.

We know that not everyone is comfortable with facial recognition tools which is why we offer Standard Verification as an alternative option.

Yes, both Express Verification and Standard Verification are free of charge. You can create and verify your myRyanair account free of charge.

You can log in to your myRyanair account on the App or on the website. All you need is your email address and password.

If you have not created a myRyanair account yet, you can do so on the website or the App. You can also use your Google account, Facebook account or PayPal account to create a myRyanair account.

If you’ve forgotten your password, follow the steps below:

• Go to Ryanair.com, go to log in and hit ‘Forgot password?’;
• Enter the email address you used to set up your myRyanair account (the email you would have used the last time you booked flights). We will then send you an email with a link for you to reset your password;
• Enter the new password and select ‘Reset password’.

Note, if you reset your password and you do not get the password reset email, please check your email junk/spam folder, just in case.

If you locked your account after entering an incorrect password more than 5 times:

• Hit ‘Unlock account’ and we will send you an email with a link to reset your password so you can try to log in again;
• Alternatively, you can log in to your account using your Google, Facebook or PayPal sign in details.

Note, if you reset your password and you do not get the password reset email, please check your email junk/spam folder, just in case.

Erasmus Student Network cardholders can book a Ryanair flight (at least 28 days in advance) and get a 10% discount off 4 one-way international flights or 2 return flights, plus a FREE 20kg Check-in Bag.

Note, you will not be able to avail of the Erasmus offer on the Ryanair App. To see applicable travel periods and other T&Cs click here.

Get an ESNcard from any ESN section available in over 40 countries across Europe and register your card on esn.org, and then save your ESNcard details to your myRyanair profile.

Register at ESNcard.org and return to Ryanair.com to activate your discount by adding your ESNcard number (under the barcode) to your myRyanair profile. The offer only applies to flights booked using the dedicated myRyanair Erasmus section.

If you are getting an “already in use” message, it’s likely your ESNcard number is assigned to another Ryanair account. Try using another email address while logging in or else log in to the platform with Facebook or Google.

• Ensure you have registered as a cardholder at ESNcard.org (by yourself);
• Add your ESNcard number to your ESNcard.org user profile;
• Check for any spelling mistakes or unnecessary spaces in your first name and/or surname either in your ESNcard.org user profile or your myRyanair validation section;
• Check that your full name is spelt the same way on both your profiles on ESNcard.org and myRyanair;
• Check you have entered the same date of birth on both platforms;
• On your myRyanair profile, check that you’ve entered your HOME university name (the one you come from) as opposed to your host university name (the one where you are going to for your exchange). Please select the same HOME university on both platforms.