8.1 Termination of the contract by the Member
If the Member cancels their Ryanair Prime subscription, the cancellation will take effect at the end of the 12-month Contract Period. The Voucher Fee(s) paid for the current Contract Period will not be refunded (unless the contract is cancelled in accordance with the statutory cancellation rights set out in Section 6 above).
The Member will remain entitled to use any applicable Ryanair Prime benefits they are eligible for, including, where applicable, their Ryanair Prime Companion, until the expiry of the 12- month Contract Period.
The Voucher Fee(s) paid for the Contract Period will not be refunded (unless the contract is cancelled in accordance with the statutory cancellation right in Section 6 above), but the Member will still be entitled to avail of any remaining Ryanair Prime Benefits for that Member and if applicable their Ryanair Prime
8.2 Termination of the contract by Ryanair
Ryanair reserves the right to immediately terminate the Ryanair Prime subscription and/or to
immediately terminate the Ryanair Prime Member’s and/or the Ryanair Prime Companion’s access to
the Ryanair Prime Benefits, at any time:
i. For any behaviour that Ryanair, in its own opinion and at its sole discretion, deems abusive
and/or exploitative behaviour on the part of the Ryanair Prime Member and/or the
Ryanair Prime Companion
ii. If Ryanair determines, that prior to, or during any Contract Period that:
a. the Ryanair Prime Member and/or Ryanair Prime Companion has violated these
Terms, the Ryanair Group General Terms & Conditions of Carriage, the Ryanair
Website Terms of Use, or any applicable law, and/or
b. the Ryanair Prime Member and/or the Ryanair Prime Companion have used Ryanair
Prime fraudulently or improperly.
iii. Where the Ryanair Prime Member and/or Ryanair Prime Companion were or are not
eligible to be a Ryanair Prime Member and/or a Ryanair Prime Companion.
Where Ryanair invokes its termination rights above, the Ryanair Prime Member will not be entitled to
any refund.
Ryanair reserves the right to suspend or discontinue Ryanair Prime in whole or in part on 30 days’ notice to the Members of its intention to do so.
Any claims queries, or complaints relating to Ryanair Prime that are not connected to insurance coverage must be submitted within the standard statutory limitation period after they arise following the expiry of the Member’s Contract Period. After this time, Ryanair will not accept or process any such claims. Please consult the terms and conditions of our insurance service provider accessible here.