You have multiple options to contact us, call us as per the number below, chat with us, our Molli chat bot can help you 24/7 and our agents are available 7 days a week see the opening hours for agent support below. In the other helpful information tab we have also included a number of useful links to forms that should help you navigate the things we are most frequently asked about.
New bookings/General Queries: +44 1279358395 Calls are charged at local call rates.
*Calls from mobiles and other networks may cost more.
The above phone lines are open:
Mon - Fri: 08:00 - 18:00 GMT
Sat: 08:00 - 17:00 GMT
Sun: 09:00 - 17:00 GMT
Please note that calls can be recorded for both formative and qualitative. Call records are kept for at least 90 days.
Remember that reservations or changes to reservations made through our Contact Center will incur higher charges if the reservation or change could have been made online.
Send a Query/Complaint by Post
- Your full name (as displayed on your ticket)
- Your booking reference
- Flight details (date and flight number)
- Your preferred contact details; email address, phone number or postal address
- Details of the query/complaint, along with the names of any of our Ryanair staff that you spoke to at the time
Please send via post to the below address and we will respond to you within 15 working days:
Ryanair Customer Service Department
PO Box 11451