Check-In & Travel Documents
You can check in on the Ryanair.com website or on the mobile App. Once you are logged in, select check-in and enter your travel document details. For your safety and security, and for the safety and security of your fellow passengers and our crew, the check-in process must be completed by you personally, by a passenger on your booking, or by an individual with personal knowledge of you and of the contents of your luggage. This requirement is to ensure you are on notice of, and that you, a passenger on your booking, or an individual with personal knowledge of you and of the contents of your luggage have confirmed compliance with required safety, security and public health protocols, including those set out by the ICAO Technical Instructions, Regulation (EU) 2015/1998, and the EASA/ECDC Covid-19 Aviation Health Safety Protocol.
If you have pre-reserved a seat, you can check in online up to 60 days before scheduled departure. However, your outbound and return flights must be within those 60 days of departure. If you have not reserved a seat and this is being assigned to you randomly, check-in opens 24 hours before your flight and closes 2 hours before.
Yes. You can check in for your flight at the airport, but you will have to pay an airport check-in fee per passenger to cover the extra cost of the airport check-in service. Please see our Table of Fees.
If you checked in but cannot present your boarding pass on the App or in a printed-out paper format when
arriving at the airport, you will have to pay a boarding pass reissue fee per passenger at the airport ticket desk. See our Table of Fees.
Please note: if you depart from a Moroccan airport, a digital boarding pass will not be accepted. You must carry a physical printout of your boarding pass, and you’ll need to present this boarding pass at the Moroccan airport check-in facility.
If you do not check in online up to 2 hours before your scheduled departure time, you may check in at the airport up to 40 minutes before departure, but you will be charged an airport check-in fee. See our Table of Fees. We urge all passengers to check in online before arriving at the airport so these fees can be avoided.
In order to check-in, you need a valid travel document. When travelling with Ryanair, we generally accept 2 forms of ID.
- A valid passport;
- A valid National Identity Card.
We do not accept a driver's license or birth cert for travel to any location. It is each passenger’s responsibility to carry Photo ID which meets our requirements and the requirements of the relevant Immigration Authority.
There are different rules for different destinations, so please check these before you travel. You can confirm what’s needed by clicking here.
If you have any issues checking in, you should use an alternative device, clear cache and cookies on your web browser, or make sure you have downloaded the latest version of the App. Alternatively, contact us here.
If you are having difficulties checking in because you booked with an online travel agent instead of directly through the Ryanair.com, you should verify yourself on Ryanair’s website by clicking here. You will be able to check in through Ryanair’s website once the verification process is successfully completed.
If you are still getting an error message, please contact our assistance service here.
You can access your boarding pass via ‘My Bookings’ on the Ryanair.com website or the Ryanair App.
If you depart from a Moroccan airport, a digital boarding pass will not be accepted. You must carry a physical printout of your boarding pass, and you’ll need to present this boarding pass at the Moroccan airport check-in facility.
If you have checked in online and forgot your boarding pass, you can access it at any time in the Ryanair app. If you are at the airport and do not have the Ryanair App or cannot access it, we can print one for you at the check-in desk, but you will be charged a boarding card reissue fee. See our Table of Fees.
You can access your boarding pass on the Ryanair App once you have checked in. You do not need to print your boarding pass once you have access to the Ryanair App unless you are departing from a Moroccan airport.
If you do not have access to a printer, we can print it for you at the check-in desk, but you will be charged a boarding card reissue fee for each passenger. See our Table of Fees.
We accept mobile boarding passes on flights from the majority of airports on our network.
However unfortunately some airports cannot accept mobile boarding passes yet, these airports are:
Also the following airport does not accept mobile boarding passes:
*Customers traveling from these airports must check in online and print out a paper boarding pass for their flight(s).
Check-In When Booking Made Through a Third Party
If you have been asked to verify your identity, it is because your booking has been flagged as having been made by a third-party travel agent that has no commercial agreement with Ryanair to sell our flights. Many of these third-party travel agents complete the Ryanair check-in process for their customers. For your safety and security, and for the safety and security of your fellow passengers and our crew, the check-in process must be completed by you personally, by a passenger on your booking, or by an individual with personal knowledge of you and of the contents of your luggage. This requirement is to ensure that the relevant persons on the booking are on notice of, and have confirmed compliance with required safety, security and public health protocols, including those set out by the ICAO Technical Instructions, Regulation (EU) 2015/1998, and the EASA/ECDC Covid-19 Aviation Health Safety Protocol.
You must verify your identity before you can complete the check-in process so that we can ensure that you are aware of and have complied with all safety and security regulations.
If you have been asked to verify your booking, you have the following two options.
- Express Verification – is the quickest option, as it uses facial recognition technology provided by our partner GetID. To complete the process, you will need to have the Ryanair booking reference code, your passport or National Identity Card, and a device (phone, tablet, or laptop) with a camera to hand. You will be asked to pay €/£0.59c to cover the cost of GetID’s facial recognition technology. Ryanair does not benefit commercially from verification fees. Once verification is complete, you will be asked to amend the email address on the booking to ensure Ryanair can contact you with important flight information. To start Express Verification, please click here.
- Standard Verification involves submitting a picture of a completed and signed Customer Verification Form together with a picture of your passport or national identification card (provided it contains your signature). We will then compare signatures on each document to ensure they match. This process can take up to 7 days, but we will prioritise bookings with the earliest departure date to ensure you are verified on time for your flight. This service is provided free of charge. Once verified we will email you (no later than 3 hours before your scheduled flight departure time) with instructions advising you on how to check-in online in accordance with safety and security requirements. To start Standard Verification, please click here.
You will need your Ryanair booking reference which the third-party travel agent should have provided you with. This is a 6-digit code unique to your booking. You will also need a form of identification with a photo/signature on it (National ID card or passport) and a device (e.g. phone, tablet, laptop) with a camera.
Please contact our call centre if you have queries regarding the verification process.
When travelling with Ryanair, we generally accept 2 forms of ID:
- A valid passport;
- A valid National Identity Card.
We do not accept a driver's license or birth certificate for travel to any location. It is each passenger’s responsibility to carry Photo ID which meets our requirements and the requirements of the relevant Immigration Authority.
There are different rules for different destinations, so please be sure to check these before you travel.
Depending on your nationality and flight destination, a visa may be required to travel.
All non-EU/EEA citizens must have their travel documents checked and stamped at the Ryanair Visa/Document check desk before going through airport security. Your boarding pass will display the information for routes that require mandatory Visa/Document checks.
Non-EU/EEA citizens must do this to ensure compliance with immigration authority rules. We reserve the right to refuse travel if there is any failure to comply with this requirement.
If you have been denied boarding and require clarification, please return to the visa check desk at the airport. The ticket desk agent will contact the Ryanair Immigration Department for further assistance.
Yes. We advise all passengers to allow more time for visa checks at the airport. The check-in and Visa/Document Check desks are open at least 2 hours before your departure time and close strictly 40 minutes prior to the scheduled time of departure. If you have not had your visa check done before this deadline, you will not be allowed to travel, and you will not be entitled to a refund of the missed flight.
All visa checks must be done before you travel through airport security. You should check your departure time and ensure you have planned to allow sufficient for all these visa checks.
Each country has specific requirements for minors travelling without their parents or legal guardians and what documentation is required. It is each passenger’s responsibility to ensure that these specific document requirements are fully met.
You can find what documents are needed for minors travelling within the EU here. You can also confirm visa and passport requirements by contacting the consulate or embassy of the country you’re planning to travel to.
If you have lost your passport, you will need a valid temporary passport issued by your country’s embassy or consulate to return home. Please contact your local embassy or consulate for more information.
At the airport, go to the Ryanair check-in desk, and if you have all the required documentation, we will issue you a boarding pass.