If your journey requires Visa Documentation verification, you must upload it during online check-in by following these steps through your Ryanair app:
- Retrieve your booking by entering your booking reference.
- Tap “Check in” for your flight.
- Continue when prompted and select "Start Verification."
- Scan your passport when prompted.
- Scan your travel document following the on-screen instructions.
- Await a response.
If you cannot complete the online verification process after 3 attempts due to unsupported, invalid, or incorrectly scanned documents, you will be checked in, but will get a restricted boarding pass, and your Visa Documentation must be manually verified at the airport. If you do not verify your Visa Documentation online for reasons not related to Ryanair (e.g., you choose not to verify your documents online or do not attempt verification 3 times in case of error), you will not be checked in. In this case, you will need to check-in at the airport desk and pay the relevant airport check-in fee as set out in our Table of Fees.
You will receive an immediate response:
- DOCUMENT VERIFIED: Your travel document has been successfully verified.
- DOCUMENT REJECTED: Your travel document is either invalid for travel or currently unsupported.
- DOCUMENT SCAN ERROR: An issue occurred while processing the travel document.
Uploaded Visa documentation is retained by Ryanair for 18 months.