- Ryanair Wallet is managed and operated by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
- These Terms of Use apply to the use of the Ryanair Wallet. The Ryanair General Terms & Conditions of Carriage also apply.
- Ryanair Wallet is accessible online through your myRyanair account.
- Any refund, including reimbursement of expenses, requested for a flight disruption will be deposited in your Ryanair Wallet. You can opt to withdraw your credit from the Ryanair Wallet to book a new flight on the Ryanair website or App.
- Credit in your Ryanair Wallet can be used to make new bookings for up to 3 years from the date it was deposited. After 3 years, you will no longer be able to use the balance to make new bookings; but you can still withdraw any remaining balance.
- If you don't use the full value of your credit at once, you can withdraw the remaining balance or use it for future transactions.
- Withdrawals requested via the Ryanair Wallet will be processed within 5 working days to the original form of payment used to make the booking. To withdraw the credit relating to reimbursement of expenses, we will request your bank details to process payment via bank transfer.
- Withdrawals can only be made by the registered holder of the Ryanair Wallet.
- The credit in your Ryanair Wallet can be used to pay for flights, seats, priority, checked bags, fast track, baby equipment, music equipment, sports equipment, travel insurance and associated taxes, fees and charges (not car hire, transfers or hotel bookings) on the Ryanair website or App. Simply select “Wallet” as the preferred payment method.
- If the total price of the transaction exceeds the total value of the credit available in your Ryanair Wallet, any price difference can be paid with by credit/debit card or with PayPal.
- Any balance available in the Ryanair Wallet can only be withdrawn in the currency of issue.
- Any amount deposited to the Ryanair Wallet for non-subsidised flight tickets may not be used to buy Spanish subsidised flight tickets.
- Ryanair reserves the right to withdraw or amend these Terms of Use at its reasonable discretion. Ryanair will notify customers of any changes in writing.