Third party Travel Agents often use fake email addresses to make bookings. This means when you try to retrieve your booking you can’t, because you do not know what email they used. To verify, you do not need to know this email address. You only need the booking reference (PNR) and your name. During the process, you will be asked to log in to or create a myRyanair account associated with your real email address, which will move the booking to your own account.