What is a third-party travel agent? 

Third-party travel agents are companies who do not have any commercial agreements with Ryanair to sell our flights and products. These companies make their profits by adding their own commissions to Ryanair flights and products, which means customers who book through them often pay more than customers who book directly with Ryanair.

Some third-party travel agents often do not pass on to us your personal contact and / or payment details, which means we cannot contact you with important updates of your booking or process refunds directly to you.

We advise that customers only book Ryanair flights directly through the Ryanair App and the Ryanair website, and to always check the website’s URL for www.ryanair.com.