Alternate Dispute Resolution

Jurisdiction Type of claims admitted by ADR ADR ADR details
France All Topics MTV Médiation Tourisme Voyage https://www.mtv.travel/
Germany All Topics SRUV - Schlichtung Reise und Verkehr https://www.schlichtung-reise-und-verkehr.de/die-schlichtung/antrag-stellen/
Spain EU261 Claims only AESA https://sede.seguridadaerea.gob.es/sede-aesa/catalogo-de-procedimientos/reclamaciones-por-cancelaciones-retrasos-denegaciones-de-embarque-y-pmr-0
Italy EU261 Claims only Help Center https://help.ryanair.com/hc/it/categories/12504593426961
Poland EU261 Claims only Civil Aviation Authority, Ombudsman for Passengers https://pasazerlotniczy.ulc.gov.pl/zloz-wniosek
Portugal All Topics ADR (RAL) http://www.livroreclamacoes.pt/inicio
Denmark  All Topics Aviation ADR   https://www.aviationadr.eu/ryanair/
Sweden All Topics Aviation ADR  https://www.aviationadr.eu/ryanair/
UK All Topics Aviation ADR  https://www.aviationadr.eu/ryanair/