Website & Payment Errors
I have received a payment error alert. How do I fix it?
If you experience an issue with a page loading, a Pay Now button being greyed out or the page being slow to respond, it is likely that there is a problem with the version of the Browser you are using or there may be a build-up of internet files (Cache/Cookies) that need to be deleted.
To overcome general website errors, we recommend the below steps.
- Use the latest browser Google Chrome;
- Switch to incognito mode after browsing history and cookies were removed;
- Use the latest version of the Ryanair application. If you already have the Ryanair App installed, you may just need to update to the latest version through Play Store (Android) or App Store (iOS) – if not, you can download the latest version;
- Please check your connection if you are using a Home, Corporate or public Wi-Fi, Fixed wire network i.e., Corp. LAN, 3G/4G mobile etc. You may need to fix these connection issues or attempt using a different device or more reliable connection type after following the above steps (1 - 3).