Cancelled Flight

If you were informed of the cancellation of your flight at least 14 days before the scheduled time of departure you can:

1. Apply for a refund here;
2. Request to be re-routed, under comparable transport conditions, to your final destination at your earliest opportunity or at a later date at your convenience, subject to availability;
3. Change your cancelled flight to new times/dates on the same route for free.

If you were informed of the cancellation of your flight less than 14 days prior to your scheduled departure time you can:

1. Change your cancelled flight to new times/dates on the same route for free here or;
2. Request to be re-routed, under comparable transport conditions, to your final destination at your earliest opportunity or at a later date at your convenience, subject to availability of seats or;
3. Apply for a refund here.

You may also be entitled to compensation as set out in the following notice of your right under EU regulation 261/2004. Entitlement for compensation for cancelled flights depends on eligibility criteria. There are only a small number of cases where passengers are entitled to compensation for cancelled flights. Flights can be cancelled for reasons beyond our control, for example, ATC strikes, adverse weather conditions, medical emergencies, etc. If circumstances are beyond Ryanair’s control, you will not be entitled to compensation. Check to see if you are entitled to receive compensation by clicking here. Ryanair operates over 2,800 flights per day so it can take 24-96 hours for our operations team to establish why a flight has been cancelled. Please be rest assured it is a priority for us to resolve all potential claims as quickly as we can.

If we have contacted you and sought to provide assistance as required by Regulation EU261 but you have nonetheless decided to make your own arrangements on this regard, please bear in mind you might not be entitled to be reimbursed any additional costs you incurred.

You can change your flight date (and/or) route by accessing ‘My Booking’ on the Ryanair website or App. Click here to access your booking and change your flight.

Our priority is to ensure you reach your destination. If there are no suitable Ryanair flights available, you will need to contact us to get airport assistance from Ryanair agents before making alternative arrangements so that we have the chance to try to accommodate you first.

You may then be advised to re-book the flights yourself, and submit your receipts for a refund of your costs.

Any extras such as bags, seats or other products you purchased for your flight will be transferred to your new flight booking subject to availability.

If your purchased product is not available on the new flight, we will offer you a similar product (such as a seat of the same type), and if this is not available, you are entitled to a refund of the fee you paid originally.

If you choose not to fly but have already checked in your bags, your bags will be offloaded and you will be able to reclaim them at the baggage hall of the departure airport.