Contact Us

Contact Us

You have multiple options to contact us: call us as per the number below or chat with us - our Molli chat bot can help you 24/7 and our agents are available 7 days a week (see the opening hours for agent support below). In the other helpful information tab, we have also included a number of useful links to forms that should help you navigate the things we are most frequently asked about.

To see all the options for contacting us, click below.

To access the contact details you will need to sign into your myRyanair Account:

Let’s Chat

All Countries Contact Details

Queries/Feedback

You have multiple options to contact us: call us as per the number below or chat with us - our Molli chat bot can help you 24/7 and our agents are available 7 days a week (see the opening hours for agent support below). In the other helpful information tab, we have also included a number of useful links to forms that should help you navigate the things we are most frequently asked about.

To see all the options for contacting us, click below.

To access the contact details you will need to sign into your myRyanair Account:

Let’s Chat

All Countries Contact Details

Queries/Feedback

The quickest way to submit your queries/feedback and getting it dealt with by our customer service team is to fill in the online Queries/Feedback form. This form will help us direct your specific issue to the right person and we will respond to you within 10 working days.

Queries/Feedback Form

Registered Address

Ryanair DAC

Corporate Head Office
Airside Business Park
Swords
Co. Dublin
Ireland

Registered in Ireland No. 104547
Ryanair DAC V.A.T. Registration number:  4749148U

Data Protection

We recommend using the online forms in the below questions to exercise your Data Protection Rights.

You can request to be removed from our marketing mailing list by clicking below.
To learn what we use your personal data for, why, and for how long, visit our Privacy Policy.

Opt out

If you wish to access personal data we hold about you other than what is in your myRyanair account, then you can use our webform available below.

Visit our Privacy Policy for further details on submitting your application.

Data request form

You may ask us to delete or remove personal data, where we have no legal basis to continue to process it. This includes deletion of the myRyanair account linked to the email address provided and/or used in booking a flight. However, we will retain the personal data that relates to a contract between you and Ryanair (flight booking) to perform the contract, defend or pursue our legal rights and meet our obligations towards regulatory or governmental authorities.

You can request erasure by clicking below.

We will make every effort to erase data where this right has been exercised by you and we no longer have a legal basis for processing same but some personal data sets are impossible (or infeasible) to edit or remove (e.g. server backup or microfiche).

Visit our Privacy Policy to learn more about erasing your data.

Data erasure request

Useful Information

The below options may assist with your query:

  • If your query is about documents required for travelling, click here. This will direct you to our Help page where you can find all the country specific travel restrictions information. Please note that our contact centre agents cannot confirm the entry restrictions that may apply to you as these are country specific. Please check your destination government website;
  • If your flight has operated or is due to operate, note there is no reimbursement of either a voucher or cash due, as Ryanair tickets are generally not refundable (unless Article 10 of Ryanair’s General Terms & Conditions of Carriage applies);
  • If you booked through a third-party online travel agent, please click here where you can find everything you need to know about online travel agents.

If the above options do not answer your query, please click here to visit our Help Centre where you may find additional information.

Alternate Dispute Resolution

Jurisdiction Type of claims admitted by ADR ADR ADR details
France All Topics MTV Médiation Tourisme Voyage https://www.mtv.travel/
Germany All Topics SRUV - Schlichtung Reise und Verkehr https://www.schlichtung-reise-und-verkehr.de/die-schlichtung/antrag-stellen/
Spain EU261 Claims only AESA https://sede.seguridadaerea.gob.es/sede-aesa/catalogo-de-procedimientos/reclamaciones-por-cancelaciones-retrasos-denegaciones-de-embarque-y-pmr-0
All other topics European Commission-Online Dispute Resolution

European Commission Online Dispute Resolution (ODR) service.

When filling in the trader details field on the ODR webform, you will need to provide the following email address: odr@ryanair.com
This email address is solely used for the ODR process and queries submitted by customers to this email address will not receive a response.

Italy EU261 Claims only Help Center https://help.ryanair.com/hc/it/categories/12504593426961
All other topics European Commission-Online Dispute Resolution

European Commission Online Dispute Resolution (ODR) service.

When filling in the trader details field on the ODR webform, you will need to provide the following email address: odr@ryanair.com
This email address is solely used for the ODR process and queries submitted by customers to this email address will not receive a response.

Poland EU261 Claims only Civil Aviation Authority, Ombudsman for Passengers https://pasazerlotniczy.ulc.gov.pl/zloz-wniosek
All other topics European Commission-Online Dispute Resolution

European Commission Online Dispute Resolution (ODR) service.

When filling in the trader details field on the ODR webform, you will need to provide the following email address: odr@ryanair.com
This email address is solely used for the ODR process and queries submitted by customers to this email address will not receive a response.

Portugal All Topics ADR (RAL) http://www.livroreclamacoes.pt/inicio
Denmark  All Topics Aviation ADR   https://www.aviationadr.eu/ryanair/
Sweden All Topics Aviation ADR  https://www.aviationadr.eu/ryanair/
UK All Topics Aviation ADR  https://www.aviationadr.eu/ryanair/
Other Countries All Topics European Commission-Online Dispute Resolution

European Commission Online Dispute Resolution (ODR) service.

When filling in the trader details field on the ODR webform, you will need to provide the following email address: odr@ryanair.com
This email address is solely used for the ODR process and queries submitted by customers to this email address will not receive a response.