New bookings/General Queries: +44 113 868 4151 Calls are charged at local call rates.
*Calls from mobiles and other networks may cost more.
The above phone lines are open:
Monday to Friday: 09:00 - 22:00 CET
Saturday: 09:00 - 19:00 CET
Sunday: 10:00 - 19:00 CET
Please note that calls can be recorded for both formative and qualitative purposes. Call records are kept for at least 90 days.
Remember that reservations or changes to reservations made through our Contact Center will incur higher charges if the reservation or change could have been made online.