You have multiple options to contact us: call us as per the number below or chat with us - our Molli chat bot can help you 24/7 and our agents are available 7 days a week (see the opening hours for agent support below). In the other helpful information tab, we have also included a number of useful links to forms that should help you navigate the things we are most frequently asked about.
Ryanair ChatBot offers 24/7 support. Also, our Customer Care agents are available to support if you need further assistance.
Our agents are available:
Monday to Friday 09:00 - 22:00 CET
Saturday 09:00 -19:00 CET
Sunday 10:00 - 19:00 CET
If you prefer, you can contact our social media team on Facebook:
Monday-Friday from 8:00 to 22:00 CET
Saturday from 9:00 to 19:00 CET
Sunday from 10:00 to 19:00 CET
To access the Facebook page, click here.
New bookings/General Queries: +44 113 868 4151 Calls are charged at local call rates.
*Calls from mobiles and other networks may cost more.
The above phone lines are open:
Monday to Friday: 09:00 - 22:00 CET
Saturday: 09:00 - 19:00 CET
Sunday: 10:00 - 19:00 CET
Please note that calls can be recorded for both formative and qualitative purposes. Call records are kept for at least 90 days.
If you need to contact us, please have your booking reference number ready in advance. In addition, we strongly advise all passengers to contact from the mobile phone number used while making the booking.
If you are not calling from the mobile number used to make your booking you can update this in the contact details section of your booking when logged into your myRyanair account.
Remember you can reach us by Chat 24/7 by clicking here or on the Chat bubble located at the bottom right of your screen.
Reservations or changes to reservations made through our Contact Centre will incur higher charges if the reservation or change could have been made online.
The quickest way to submit your query/complaint and getting it dealt with by our customer service team is to fill in the online Query/Complaint form. This form will help us direct your specific issue to the right person and we will respond to you within 10 working days.