Contact Us

Contact Us

You have multiple options to contact us: call us as per the number below or chat with us - our Molli chat bot can help you 24/7 and our agents are available 7 days a week (see the opening hours for agent support below). In the other helpful information tab, we have also included a number of useful links to forms that should help you navigate the things we are most frequently asked about.

To see all the options for contacting us, click below.

To access the contact details you will need to sign into your myRyanair Account:

Let’s Chat

All Countries Contact Details

Queries/Feedback

You have multiple options to contact us: call us as per the number below or chat with us - our Molli chat bot can help you 24/7 and our agents are available 7 days a week (see the opening hours for agent support below). In the other helpful information tab, we have also included a number of useful links to forms that should help you navigate the things we are most frequently asked about.

To see all the options for contacting us, click below.

To access the contact details you will need to sign into your myRyanair Account:

Let’s Chat

All Countries Contact Details

Queries/Feedback

The quickest way to submit your queries/feedback and getting it dealt with by our customer service team is to fill in the online Queries/Feedback form. This form will help us direct your specific issue to the right person and we will respond to you within 10 working days.

Queries/Feedback Form

Registered Address

Ryanair DAC

Corporate Head Office
Airside Business Park
Swords
Co. Dublin
Ireland

Registered in Ireland No. 104547
Ryanair DAC V.A.T. Registration number:  4749148U

This address is provided for VAT purposes only. If you wish to contact Customer Service please do so here so that your query can be addressed as soon as possible by the appropriate team.

Useful Information

The below options may assist with your query:

  • If your query is about documents required for travelling, click here. This will direct you to our Help page where you can find all the country specific travel restrictions information. Please note that our contact centre agents cannot confirm the entry restrictions that may apply to you as these are country specific. Please check your destination government website;
  • If your flight has operated or is due to operate, note there is no reimbursement of either a voucher or cash due, as Ryanair tickets are generally not refundable (unless Article 10 of Ryanair’s General Terms & Conditions of Carriage applies);
  • If you booked through a third-party online travel agent, please click here where you can find everything you need to know about online travel agents.

If the above options do not answer your query, please click here to visit our Help Centre where you may find additional information.

Alternate Dispute Resolution

Jurisdiction Type of claims admitted by ADR ADR ADR details
France All Topics MTV Médiation Tourisme Voyage https://www.mtv.travel/
Germany All Topics SRUV - Schlichtung Reise und Verkehr https://www.schlichtung-reise-und-verkehr.de/die-schlichtung/antrag-stellen/
Spain EU261 Claims only AESA https://sede.seguridadaerea.gob.es/sede-aesa/catalogo-de-procedimientos/reclamaciones-por-cancelaciones-retrasos-denegaciones-de-embarque-y-pmr-0
Italy EU261 Claims only Help Center https://help.ryanair.com/hc/it/categories/12504593426961
Poland EU261 Claims only Civil Aviation Authority, Ombudsman for Passengers https://pasazerlotniczy.ulc.gov.pl/zloz-wniosek
Portugal All Topics ADR (RAL) http://www.livroreclamacoes.pt/inicio
Denmark  All Topics Aviation ADR   https://www.aviationadr.eu/ryanair/
Sweden All Topics Aviation ADR  https://www.aviationadr.eu/ryanair/
UK All Topics Aviation ADR  https://www.aviationadr.eu/ryanair/