Electric Wheelchairs & Mobility Aids

You can add your mobility equipment at the time of booking after you have selected the relevant assistance required. You must select that you are travelling with an electric wheelchair/mobility scooter, and you will receive an email requesting the details of your mobility device.

You can also add this information after you have booked via Manage Booking or by contacting us via Chat.

• make
• weight
• battery type
• size dimensions including the lowest collapsed height of the wheelchair

If you have reduced mobility, you are entitled to bring two pieces of mobility equipment, as well as any medical equipment you need for the duration of your stay, on the plane free of charge.

Due to space limitations, we can only accept two Electric Wheelchairs or Mobility Scooters per flight, so we recommend adding equipment at the time of booking.

Passengers are asked to bring the operation instructions to the airport.

For safety reasons, electric wheelchairs/mobility scooter must comply with the following to be accepted for carriage:

• The dimensions of the wheelchair when collapsed must not exceed 81cms (height), 119cms (width) and 119cms (depth). Size restrictions for Wheelchairs/Mobility Scooters are due to the aircraft maximum door opening dimensions.
• Wheelchairs/Mobility Scooters weighing more than 150kg require pre-authorization and will not be accepted for carriage without this.

Lithium-ion batteries

Where a lithium-ion battery is securely attached to the mobility aid:

• The battery must remain installed in the device, securely contained, and isolated so it cannot be accidentally activated.
• No Watt-hour (Wh) limit applies to batteries that remain installed.
• The wheelchair or mobility scooter must be made safe by one of the following methods: 
  - Removing the key 
  - Deactivating via joystick, isolation switch or button 
• Using another isolation mechanism (e.g., Anderson Connector, Airsafe plug)
• In addition, you may carry a maximum of: 
  - One spare battery up to 300Wh, OR
  - Two spare batteries up to 160Wh each, in the cabin.
• If the operating battery is removed from the mobility aid and carried in the cabin, it is treated as a spare battery and is subject to the above Wh limits.

Where a lithium-ion battery is not securely attached to the mobility aid:

• The battery must be removed following the manufacturer’s or device owner’s instructions.
• Removed batteries must be:
  - Protected against short circuit (e.g., by covering or taping exposed terminals), and
  - Individually placed in protective pouches to prevent damage.

• The operating battery, if removed and carried in the cabin, counts towards this spare battery allowance. 
• The spare battery allowance is:
  - 1 x 300Wh for a single battery, or
  - 2 x 160Wh each.

Dry Cell / Gel Cell / Non-Spillable Batteries

Where a dry cell, gel cell, or non-spillable battery is securely attached to the mobility aid:

• The battery must remain installed in the device, securely contained, and isolated so it cannot be accidentally activated.
• No Watt-hour (Wh) restriction applies.

Where such a battery is not securely attached to the mobility aid:

• The battery must be removed following the manufacturer’s or device owner’s instructions.
• Batteries must be:
  - Protected against short circuit (e.g., by covering or taping exposed terminals), and 
  - Placed in strong, rigid packaging for carriage in the aircraft hold.

• The 32kg single item weight limit does not apply to mobility equipment.

We recommend that travel insurance cover for their mobility aids be purchased as an airline’s liability is limited to 1,519 Special Drawing Rights (approx. €1800) under the Montreal Convention 1999. Customers can make a special declaration of value for their mobility equipment via our Special Declaration of Value Form which raises the liability to 2,262 Special Drawing Rights (approx. €2,600). Ryanair reserve the right to impose a charge where special declarations are made.

In the unfortunate event that your mobility equipment (wheelchair, mobility scooter, walking aid) is lost, delayed, or damaged, you must report to the Lost Property Desk at your arrival airport. There you will be given a Property Irregularity Report (PIR), which will include a 10-character file reference, which will allow you to verify if there is any update on the tracing of your mobility equipment.

Once you have reported your mobility equipment as damaged/delayed/lost at your arrival airport and have received a Property Irregularity Report (PIR), you can submit a claim to Ryanair. You can find this baggage claim form here. The 10-character file reference found on your PIR Report must be included when making your claim. This reference is located at the top of the report (EG. STNFR12345). Claims cannot be processed unless the case has been reported at your arrival airport and a PIR has been issued.