Rooms is an accommodation aggregator that facilitates the best deals and rates from a leading accommodation provider, Hotels.com.
If you have a query regarding the accommodation, you have booked or wish to make a change or cancellation, please contact the relevant provider directly. Also, if you wish to provide feedback or make a complaint regarding your recent hotel stay, please contact the relevant provider directly.
You will find a list of contact options for each provider below.
Yes, you can. You can make changes to your booking through your confirmation email or through the provider you made your booking with using your reservation number.
It may take up to 24 hours to receive your confirmation email, however, if after this time you still have not received it, you can contact the provider directly.
Any cancellation T&C’s are determined by the property and are outlined in your cancellation policy. To cancel your booking, you must go directly through the provider you booked with.