How long will it take for my refund to be paid?

If you’ve booked directly with us on, requested a refund due to a flight disruption and are entitled to one, you will receive it in your Ryanair Wallet within 24 hours. If you wish to withdraw the refund from your Ryanair Wallet back on to your original form of payment, this can be done in one click and will be refunded to your original form of payment within 5 working days.  

If you did not book directly with Ryanair but through an online travel agent (OTA), refunds may take longer, as we need to verify your details first. To verify your details, please:

Download, complete and submit the customer verification form here.

Ryanair will then process the refund directly to you.