If you have been asked to verify your identity, it is because your booking has been flagged as having been made by a third-party travel agent that has no commercial agreement with Ryanair to sell our flights. Many of these third-party travel agents complete the Ryanair check-in process for their customers. For your safety and security, and for the safety and security of your fellow passengers and our crew, the check-in process must be completed by you personally, by a passenger on your booking, or by an individual with personal knowledge of you and of the contents of your luggage. This requirement is to ensure that the relevant persons on the booking are on notice of, and have confirmed compliance with required safety, security and public health protocols, including those set out by the ICAO Technical Instructions, Regulation (EU) 2015/1998, and the EASA/ECDC Covid-19 Aviation Health Safety Protocol.
You must verify your identity before you can complete the check-in process so that we can ensure that you are aware of and have complied with all safety and security regulations.