How do I know if my flight is cancelled, delayed, or rescheduled?

You will be contacted about your booking via email, push notification, or SMS, unless your travel agent did not provide correct contact details; check My Bookings or see more details .

We will contact you by email, push notification or, occasionally, SMS text message using the contact details you provided in your booking. Alternatively, you can check your flight status via My Bookings.

If you have booked through a third-party travel agent which did not provide us with your correct contact details (i.e., e-mail address or phone number), we may not be able to inform you directly of any important changes affecting your flight. For more details, please see here.