- Ensure you have registered as a cardholder at ESNcard.org (by yourself);
- Add your ESNcard number to your ESNcard.org user profile;
- Check for any spelling mistakes or unnecessary spaces in your first name and/or surname either in your ESNcard.org user profile or your myRyanair validation section;
- Check that your full name is spelt the same way on both your profiles on ESNcard.org and myRyanair;
- Check you have entered the same date of birth on both platforms;
- On your myRyanair profile, check that you’ve entered your HOME university name (the one you come from) as opposed to your host university name (the one where you are going to for your exchange). Please select the same HOME university on both platforms.