Ryanair Wallet Terms of Use

  • Ryanair Wallet is managed and operated by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
  • These Terms of Use apply to the use of the Ryanair Wallet. The Ryanair General Terms & Conditions of Carriage also apply.
  • Ryanair Wallet is accessible online through your myRyanair account.
  • Any refund requested for a flight disruption will be deposited to the Ryanair Wallet linked to the myRyanair account used to make the booking to which the refund relates.
  • You can opt to withdraw your refund from the Ryanair Wallet of the myRyanair account used to make the booking or use the Ryanair Wallet balance to book a new flight on the Ryanair website or app via the myRyanair account used to make the booking. If you are unable to access the myRyanair account used to make the booking please contact us here.
  • If you don't use the full value of your refund at once, you can use the Ryanair Wallet balance for future transactions or withdraw your remaining balance.
  • Withdrawals requested via the Ryanair Wallet will be processed within 5 working days to the original form of payment used to make the booking.
  • Withdrawals can only be made by the registered holder of the Ryanair Wallet.
  • Ryanair Wallet balance can be used to pay for flights, seats, priority, checked bags, fast track, baby equipment, music equipment, sports equipment, travel insurance and associated taxes, fees and charges (not car hire, transfers or hotel bookings) on Ryanair website or app. Simply select “Wallet” as the preferred payment method.
  • If the total price of the transaction exceeds the total value of the Ryanair Wallet, any price difference can be paid with by credit/debit card or with PayPal.
  • Any balance available in the Ryanair Wallet can only be withdrawn in the currency of issue.
  • Any refund deposited to the Ryanair Wallet for non-subsidised flight tickets may not be used to buy Spanish subsidised flight tickets.
  • Ryanair reserves the right to withdraw or amend these Terms of Use at its reasonable discretion. Ryanair will notify customers of any changes in writing.