How do I apply for a refund in case of a flight disruption?

You will receive an email from our Customer Service confirming your flight cancellation/delay, or schedule change details. This will give you the following options:

  • Request a refund;
  • Request to be re-routed, under comparable transport conditions, to your final destination at your earliest opportunity or at a later date at your convenience, subject to availability;
  • Change your flight on the same route to new times/dates for free.

To request a refund, click the refund link in your email.

Alternatively, you can access your booking through the My Bookings section on (click here).

If you have booked via an online travel agent (OTA), we may not have received your personal contact or payment details. If you wish to apply for a refund, you must complete our customer verification process by:

Downloading, completing and submitting the customer verification form here.

Ryanair will then process the refund directly to you.