EU261 applies to passengers flying from or to the EU/EEA, with compensation amounts based on flight distance: €250 for flights up to 1,500 km, €400 for intra-EU flights over 1,500 km or other flights between 1,500–3,500 km, and €600 for non-internal EU flights over 3,500 km. Eligibility criteria apply.
EU261 affects passengers departing from/arriving into the European Union and the European Economic Area.
Please note, not all passengers are entitled to EU261 compensation. Eligibility is determined by a number of criteria, which can be found in the applicable Passenger Rights Regulations.
Monetary compensation is determined by the following distances between departure/arrival airports:
- €250 in respect of all flights of 1,500 km or less or;
- €400 in respect of all intra-EU flights of more than 1,500 km and for all other flights between 1,500 km and 3,500 km or;
- €600 in respect of all non-internal EU flights of more than 3,500 km.