I was informed of the cancellation on my flight more than 14 days before my scheduled departure time. What are my options?

If your flight is cancelled at least 14 days in advance, you can request a refund, re-routing, or change the flight to new times or dates for free.

If you were informed of the cancellation of your flight at least 14 days before the scheduled time of departure you can:

1. Apply for a refund here;
2. Request to be re-routed, under comparable transport conditions, to your final destination at your earliest opportunity or at a later date at your convenience, subject to availability;
3. Change your cancelled flight to new times/dates on the same route for free.