APR 2019 affects passengers departing from the UK or from outside the UK to the UK when the operating carrier is EU/UK carrier; or to the EU when the operating carrier is UK carrier.
Please note, not all passengers are entitled to compensation. Eligibility is determined by a number of criteria, which can be found in the applicable Passenger Rights Regulations.
Monetary compensation is determined by the following distances between departure/arrival airports:
- £220 in respect of all flights of 1,500km or less; or
- £350 in respect of all flights between 1,500km and 3,500km; or
- £520 in respect of all other flights.