You will be contacted about your booking via email, push notification, or SMS using your provided details. If booked through a third-party agent without correct contact information, you may not receive direct updates about flight changes.
We will contact you by email, push notification or, occasionally, SMS text message using the contact details you provided in your booking. Alternatively, you can check your flight status via My Bookings.
If you have booked through a third-party travel agent which did not provide us with your correct contact details (i.e., e-mail address or phone number), we may not be able to inform you directly of any important changes affecting your flight. For more details, please see here.