Check-in Issues

If you are experiencing issues while checking in online, you may need to clear your Cache/Cookies from your computer. Click below for details on how to do this.

Clear cache/cookies

Are you unable to check-in your child or teen?

If you are experiencing issues checking in a Child or Teen, it is possible that the wrong passenger type was selected during the Booking process.
In order to amend this please contact our Customer Support team to change the passenger type. For further details on passenger types, click below.

Passenger type

Check-in Issues

Check-in Issues

Are you unable to check-in your child or teen?

Was this article helpful?

<%= previousTitle %>

<%= nextTitle %>

Search

Check-in Issues

Are you unable to check-in your child or teen?

Was this article helpful?

<%= previousTitle %>

<%= nextTitle %>