If your Ryanair flight is cancelled, delayed, or rescheduled, you will receive an email outlining your options: re-routing, changing your flight for free, or requesting a refund. Refunds are processed via a link in the email. You can also manage your booking on Ryanair.com or consult their Help Centre for assistance.
You will receive an email from our Customer Service confirming your flight cancellation/delay, or schedule change details. This will give you the following options, depending on your disruption type:
- Request to be re-routed, under comparable transport conditions, to your final destination at your earliest opportunity or at a later date at your convenience, subject to availability;
- Change your flight on the same route to new times/dates for free.
- Request a refund;
- To request a refund, click the refund link in your email which will bring you to the partnered OTA you had booked with.
Alternatively, you can access your booking through the My Bookings section on Ryanair.com (click here).
For any queries on this, please refer to our Help Centre or Ryanair’s General Terms & Conditions of Carriage.