Requesting Special Assistance

  • We recommend that you request these services when you book your flight, but you can pre-book them on the Ryanair website up to 48 hours before the scheduled flight departure time.
  • After this time and up to 12 hours prior to scheduled flight departure, passengers should contact our Special Assistance team (subject to opening hours).
  • If you do not provide 48 hours' notice, the required assistance may not be available and your travel plans may be disrupted.
  • In order for an airport to provide pre-booked special assistance, passengers should present themselves at the airport special assistance desk 2 hours before their flight departure time.